Privacy Policy
Welcome to Beneath Coffee Company's website!
This website is to share information about our company, coffees, products and services, for you to purchase items and have them delivered to your doorstep. The following terms and conditions govern all use of beneathcoffee.com website and all content about products, services, and products available at or through our website. By using our website, you agree to these terms.
Intellectual Property and Trademarks
This website and its contents – including all text, graphics, audio, video, logos, displays, and images – are owned by Beneath Coffee Roastery Ltd. or providers of such material and is protected by Canadian and international copyright, trademark, and other proprietary and intellectual property right laws. This allows your personal, non-commercial use of our website and gives you no right to license, reproduce, or otherwise use any Beneath Coffee Roastery trademarks. Beneath Coffee Roastery and Beneath Coffee Roastery logo are registered trademarks of Beneath Coffee Roastery. Any use of these trademarks is restricted unless a written approval is granted. Copyright Infringement: If you feel that any material on located or linked to our website violates your copyright, please let us know and we will resolve the matter according to applicable laws.
Legal
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.beneathcoffee.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Sharing Your Personal Information
This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and us in other contexts.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Minors
The Site is not intended for individuals under the age of 18.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Mailing Lists
If you wish to receive our promotional emails, please let us know through info@beneathcoffee.com and we will add your email address to our mailing lists. If you do not wish to receive our emails anymore, please let us know by sending us an email at info@beneathcoffee.com and we will make sure to take your email address out of all of our mailing lists.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@beneathcoffee.com.